5 CE Clock Hours
Description: Artificial intelligence (AI), primarily large language models are become more and more prevalent in career services as AI has become more capable. Since AI is still new to career development practitioners, it is imperative that practitioners be aware of the opportunities and pitfalls of AI programs and products.
To address the issue, the National Career Development Association convened an AI Task Force. One outgrowth of that group was the creation of the Framework for the Ethical and Effective Use of AI in Career Services. This course will review these ethical principles and provide the opportunity for career counselors and coaches to identify missteps and recognize proper ethical behavior. It will do this through videos, readings, activities, scenarios and a case study.
The course is pertinent to career counselors, career coaches, workforce development staff, rehabilitation counselors, school counselors, and any career services staff in an institution, or organization, business or in private practice.
Learning Objectives: At the conclusion of the course you will be able to:
Recognize how artificial intelligence is transforming the labor market and hiring practices and apply this understanding to help clients make informed, future-oriented career decisions. Evaluate the benefits and limitations of AI-based tools used in career services, including résumé scanners, job-matching platforms, and virtual advisors, to support ethical and personalized client guidance. Identify key risks and challenges associated with AI in career development such as bias, lack of transparency, and data privacy. Develop strategies to mitigate these AI risks in professional practice. Apply the Framework for the Ethical and Effective Use of AI in Career Services to real life applications.
Your Instructor: Dr. Janet Wall, CCSP, NCTC, CDFI, NCDA Fellow
Janet E. Wall, EdD, CCSP, NCDA Fellow has worked at the federal, state, and school district levels in the areas of assessment, evaluation, and career development. Her work has spanned the public and private sectors from the Pre-K level through executive development.
She is Past President of the Association for Assessment in Counseling and Education (AACE) and has been an officer in the Association for Counselors and Educators in Government and the Maryland Career Development Association. She represented the American Counseling Association (ACA) to the Joint Committee on Testing Practices. She represented AACE and National Career Development Association as co-chair of the committee that developed the Career Counselor Assessment and Evaluation Competencies. She is an active member of the NCDA Technology Committee and NCDA AI Task Force. She is a trainer, distance educator, conference presenter, and author of many and books. She led the development of the Department of Defense’s ASVAB Career Exploration Program and ACT’s DISCOVER. She is co-author of the Ability Explorer, an assessment that identifies a person’s top abilities and matches them to careers.
Her current passion is creating Career Planning Academy https://careerplanningacademy.com, an award winning program that provides NCDA-approved online courses, certifications, and webinars for career development professionals. She also has taught the Facilitating Career Development program to counselors and career services individuals in several states and online. Her most recent awards include the President’s (Obama) Lifetime Service Award, ACA’s Government Relations Award, Mid-Atlantic Career Counselors’ Association Professional Contribution Award, and NCDA Merit Award, among others.
She was a member of the group that created the Framework for the Ethical and Effective Use of AI in Career Services.
